I bought the new Dell XPS 13 (9350) and here's what I thought

It's great if you can get past the coil whine on a market-leading product at a wallet busting price


Posted by matthewhall on February 20, 2016

At £1649 this is not a cheap laptop. But it is one of the best overall packages.

Pros

  • Desktop-class Core i7 CPU
  • Huge 16 GB RAM installed 
  • 13" screen in a chassis that you'll normally find on an 11" laptop
  • SD card slot, 2x USB, 1x USB-C
  • Incredible 4K touch screen
  • Fast 512GB SSD
  • The best build quality I've ever seen on a Windows laptop - rivalling Apple

Cons

  • Coil whine - I had Dell send me a replacement, only to find the same issue. I can live with it, but for those who are sensitive to little electronic noises that seem to be tied to screen activity, especially if you work in a quiet area, this could get annoying. From looking online, this appears to be a problem with all units.
  • Windows 10 Pro not included - that'll be a £99 upgrade from Microsoft if you want it. You'll need this if you are planning to use the corporate network features of Windows 10, or want to run Docker with Hyper-V.
  • Trackpad issues - I initially had problems with the trackpad being "jerky" and and laggy. This was fixed through driver updates some months after purchase, but I'm not loving Dell for not getting this right before selling the unit in the first place
  • Glossy screen - although the screen is fantastic, the glossy screen does mean reflections in some situations. Turning the brightness up helps, but it's not ideal.
  • Dell's Thunderbolt dock doesn't work. It was so bad that they withdrew it from sale, and there's still no official USB-C dock. Dell's solution? A DisplayLink USB adapter that has sub-par graphics performance.

Overall, I still use this machine as my daily driver. It's definitely one of the best laptops I've used, just a shame Dell couldn't iron out some more cons before release.